Information We Collect About You
We may collect personal information that can identify you, such as your name and email address, and other information that does not identify you. When you provide personal information through our website, the information may be sent to servers located in the United States and other countries around the world.
We may collect and store any personal information you enter on our website or provide to us in some other manner. This includes identifying information, such as your name, address, email address, and telephone number. We also may request information about your interests and activities, your gender and age, your financial life and other demographic information, as well as public information such as reviews and comments, and other information you view or contribute to the website.
If you choose to use IndieTax’s service, we will request usernames and passwords in order to access information as it relates to your bank account and credit cards, investment account, or loans. IndieTax does not store your usernames or passwords for financial institutions on its servers. We do not store your credit card number when you sign up for a paid subscription.
We use various technologies to collect information from your computer and about your activities on our site. As is true of most websites, we gather certain information automatically and store it in log files. This information may include Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We do not link this automatically collected data to other information we collect about you.
Technologies such as cookies and scripts are used by IndieTax and our third party analytics providers. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
Some of our pages utilize framing techniques to serve content from our partners, including Google and Plaid, while preserving the look and feel of our site. Please be aware that you are providing your personal information to these third parties.
How We Use the Information We Collect
We may use information that we collect about you to: deliver the products and services that you have requested; provide you with customer support; perform research and analysis about your use of our products or services; communicate with you by email or telephone about IndieTax products or services; develop and display content tailored to your interests on our site; enforce our terms and conditions; manage our business; and perform functions as otherwise described to you at the time of collection.
How We Protect Your Personal Information
We take appropriate security measures (including physical, electronic and procedural measures) to help safeguard your personal information from unauthorized access and disclosure. For example, only authorized employees are permitted to access personal information, and they may do so only for permitted business functions. In addition, we use encryption in the transmission of your sensitive personal information (such as credit card number) between your computer and our system, we encrypt the transmission of that information using Transport Layer Security (TLS) technology, and we also use firewalls to help prevent unauthorized persons from gaining access to your personal information. We want you to feel confident using our website to transact business. However, no system can be completely secure. Therefore, although we take steps to secure your information, we do not promise, and you should not expect, that your personal information, searches, or other communications will always remain secure. If you have any questions about security on our website, you can contact us email@example.com.
How We Use Personal Information
We want you to understand when and with whom we may share personal or other information we have collected about you or your activities on our website or while using our services.
We may share your personal information with our authorized service providers that perform certain services on our behalf. These services may include processing credit card payments and collecting transaction data from bank accounts. These service providers may have access to personal information needed to perform their functions.
We also may disclose your information: 1) In response to a subpoena or similar investigative demand, a court order, or a request for cooperation from law enforcement or other government or regulatory agency; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases, we may raise or waive any legal objection or right available to us. 2) When we believe disclosure is appropriate in connection with efforts to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing; to protect and defend the rights, property or safety of our company, our users, our employees, or others; to comply with applicable law or cooperate with law enforcement; or to enforce our website terms and conditions or other agreements or policies. 3) To any other third party with your prior consent to do so.
If IndieTax is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
No Rights of Third Parties
How You Can Access Your Information
If you have an online account with us, you have the ability to delete your personal information online and close your account by contacting our support team at firstname.lastname@example.org or by contacting us by U.S. mail at the contact information listed below.
If you cancel your account we will delete your personal financial and transaction data. After you close your account, you will not be able to sign in to our website or access any of your personal information. However, you can open a new account at any time. If you close your account, we may still retain certain information associated with your account (such as your email address and certain communications with you) for analytical purposes and recordkeeping integrity, as well as to prevent fraud, enforce our terms and conditions, take actions we deem necessary to protect the integrity of our website or our users, or take other actions otherwise permitted by law. If you close your account, we will delete the transaction data we have downloaded from your banks
Choices About Communication
You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or you can contact us at email@example.com.
If your personal information is submitted through our website when applying for a position with our company, the information will be used solely in connection with considering and acting upon your application. We may retain your personal information for a period of time, but only for the purpose of considering your application for current or future available positions. This information may be shared with third-party service providers retained by us to collect, maintain, and analyze candidate submissions for job postings. Please refer to “Your choices about collection and use of your information.”
Blogs, Bulletin Boards, Reviews, and Chat Rooms
We may provide areas on our websites where you can post information about yourself and others; communicate with others; post reviews of products, establishments, and the like; and upload content (e.g. pictures, videos, audio files, etc.). Whenever you voluntarily disclose personal information on publicly viewable web pages, that information will be publicly available and can be collected and used by others. For example, if you post your email address, you may receive unsolicited messages. We cannot control who reads your posting or what other users may do with the information you voluntarily post, so we encourage you to exercise discretion and caution with respect to your personal information.
Children’s Online Privacy Protection Act (COPPA)
We are committed to protecting the privacy of children. Visitors under 18 years of age are not permitted to use and/or submit their personal information at any Site. We do not knowingly solicit or collect information from visitors under 18 years of age. If we obtain actual knowledge that we have collected personal information about an individual under 18 years of age, that information will be immediately deleted from our website. We encourage parents and guardians to spend time online with their children and to participate and monitor the interactive activities of their children.
Visiting our websites from outside the United States
How to Contact Us